Refund policy
First Order Satisfaction Guarantee
Your first order is backed by our 30-Day Satisfaction Guarantee.
If you’re not completely satisfied with your first purchase (whether a one-time order or subscription), just email us within 30 days of delivery — and we’ll refund your money. No return required.
What’s covered:
Applies to first-time customers only
Opened or used products are eligible
Refund applies to product cost only (shipping is non-refundable)
Covers one unit per product to ensure fairness for all first-time customers
📩 To request a refund, email info@purebreathbotanicals.com with your full name and order number.
Order Fulfillment & Shipping Costs
If your order has not yet shipped, you’re eligible for a full refund, no questions asked.
If your order has already shipped, we will deduct $10 per item from your refund to help cover shipping and handling costs.
This allows us to continue offering flexible refunds without requiring returns.
Subscription Orders
Your first subscription shipment is covered under our 30-Day Satisfaction Guarantee
All future subscription orders are final once billed
You may pause, skip, or cancel anytime in your customer dashboard.
To avoid unwanted charges, please make changes at least 24 hours before your next billing date.
Returns Policy
To maintain product quality and safety, we do not accept returns of any kind — opened or unopened.
Any packages returned to us will be discarded and will not be refunded.
Policy Abuse Protection
To keep our policy fair for everyone, we reserve the right to deny refunds to accounts with:
Excessive refund history
Multiple claims on the same product
Evidence of abuse or fraudulent activity
Questions?
Need help with a refund or managing your subscription?
Reach out anytime at info@purebreathbotanicals.com — we’re here to help.